Archive for category Managed Services

Giving Thanks – A Note from A WingSwept Staff Member

Oh, the satisfaction of christening that new toy! Holding your new Samsung Galaxy tablet; making that first phone call (or giving your first reminder to Siri) on your new iPhone 4S; booting off your new SSD and marveling at its speed: these are the moments that make us all feel like kids again. Around this time of year I am reminded of how fortunate I am to have these moments, and I give many thanks for that.

Then I think of those people who rarely, if ever, get to have these opportunities: Kids, adults, neighbors, and strangers who struggle to keep on their lights or keep food on the table. They cannot afford to splurge on the technology we have grown to expect. Yet that does not mean they want nor need it any less than we do.

So as you discover the cool tricks your new toys can do, take a minute to look around your house or office. If you are like me, there are probably old phones, game systems, computers, VCRs, DVD players, etc., just collecting dust and taking up valuable real estate. Some of the less-fortunate people around this area would love to use that technology!

Several organizations in this area accept used equipment and repurpose it: the United Way and the Kramden Institute, to name a couple of them. A good resource on the Web is Givmo, with a page for resources in Raleigh.

Before you slice into that beautiful turkey or peel back the golden foil on your Honey Baked Ham tomorrow, give thanks for everything hard work, great friends and family, and good fortune have afforded you. Then stuff yourself and sit back after dinner (probably in a food coma) and enjoy those new toys. But make certain you reserve some time this weekend to gather your unused equipment so you can donate it to the needy. The feeling of gratitude you feel this Thanksgiving will pale in comparison to the feelings of gratitude those lucky recipients will feel after getting their “new” toys.

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Is Patching a Forgotten Task at Your Small Business?

It is extremely important to update patches from third-party programs such as Flash and Java. Total Care Managed Services at WingSwept includes patching of over 80 of these programs so our customers don’t have to. WingSwept provides IT support to small and medium sized businesses in North Carolina.  We deploy patches to these clients so that they don’t experience unnecessary glitches in their programs and system. If your office is experiencing difficulty deciphering which patches are important to add and carrying out his ongoing task, contact our team.

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Ten Reasons Why To Choose WingSwept Managed Services:

  1. Eliminate Downtime

 2. Maximize Profits & ROI on IT Investments

 3. Proactive Monitoring & Management

 4. Team Approach to Aligning Goals

 5. No Contracts

 6. Helpdesk & Remote Access Capability

 7. Software Updates & Upgrades

 8. Impressive Response Times

 9. Easy & Predictable Budgeting

 10. No Rate Increase for Afterhours Support

Find out more about Managed Services and IT support in Garner, NC and surrounding areas.

Cutting Costs with Advanced Support

WingSwept has been encouraging customers for the past year to consider a more economically-sound IT support plan.  Managed Services is the proactive alternative to the reactive support that many business owners have invested in. 

Proactive IT support saves businesses unpredictable costs in both downtime and equipment, which is why WingSwept has kept every key customer on a Managed Services plan since they began pushing it last year.
Through Managed Services, WingSwept’s team keeps customers’ operating systems healthy by constantly monitoring their machines and keeping them current with important updates and patches.  If a hard drive is on the brink of failure, WingSwept steps in before data is lost and time is wasted.

If you are interested in keeping your network performance up and downtime down, consider Managed Services as your advanced IT alternative.   Allowing WingSwept to proactively monitor your business’s technology can benefit your bottom line.

Jay Strickland of WingSwept says that, “Business owners really enjoy the peace of mind of predictable technology, as well as saving money in the long run.  We hope to gain even more Managed Services customers as businesses are looking towards smart ways to save money and business.”

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Like they said, “Managed Security: It’s About Trust and ROI”

Managed Services is a mutually beneficial IT system.  WingSwept’s customers can spend less and get more protection, and WingSwept’s technicians can stay in-tune with the ongoing network health of a customer’s business.  One thing this article points out is the importance of trust as well as cost-reduced IT practices.  WingSwept offers their customers 10 years of experience and trust.  In fact, May 2010 marks WingSwept’s 10th year anniversary!  To learn more about WingSwept’s Managed Services plans  and other technology solutions view our website.

 

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Are you satisfied with the answers to these questions about your tech support?

In this article by Ray Barber of Kaseya, seven questions are outlined to help you choose a technology partner that will allow you to focus on your business.  The article states that ”you need your IT to work – all the time – and using an outsourced IT service can give small to medium-sized businesses like yours the enterprise-level IT capabilities needed to help achieve business growth, reduce costs and maximize profitability.”

Are you satisfied with the answers to these questions about your tech support?

What level of customer service do they provide you? Can their staff offer expertise? Do they offer fixed monthly pricing? Do they take a proactive approach?

If you aren’t satisfied with the service you are getting, consider WingSwept, an IT consulting firm and managed services provider in Garner.  Customer service and IT expertise are founding principles of the company.

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What are the Strengths, Weaknesses, Opportunities, and Threats of your Technology?

WingSwept’s IT experts offer businesses the chance to better understand their technology.  How efficient is your network? Is your server and technology equipment holding you back? Are you on the brink of a computer crash? These are all easy questions to answer after getting a Technology SWOT analysis by WingSwept.  It is our goal to help you leverage your technology, but first you need to know where you stand.  To find out more, contact our consultants.  This affordable offer could save your business!

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Are you prepared for the next computer crash?

If you are a business professional of today, then you are most likely on the move and rely heavily on technology to connect you to your work.  When you are traveling, you may transfer important data to your laptop and work on it away from the office.  Perhaps you have to go home at the end of the day, but find your self plugging away on internal corporate documents on your personal PC.  If you are doing any of this, you are not alone! When was the last time you backed up your personal or corporate data on your off-site machines? You are also not alone if you haven’t ever backed it up.

Most people don’t understand how much critical information they carry around in their laptop or personal PCs until they crash, are stolen, or files are accidentally deleted.  Some irreplaceable documents you may be carrying are HR documents, time/expense reports, and client files. Laptops often have a short lifespan and disasters are likely to occur.

Many believe that backing up files on a personal computer is too expensive and difficult to do, but WingSwept is here to clear up the misconception.  Protecting your off-site machines can be simple, affordable, and accessible through the Internet.  If you want to see for yourself, try out WingSwept’s reliable online solution for your laptop or personal PC with a FREE 30 day trial. If you want to know more about the benefits that Data Vault can provide you, click here.

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Most don’t realize how much business relies on data, until it is too late. Don’t risk your data…secure it!

What would happen if there was a flood, fire, or theft? Could your business operate? How long would it take you to be up and running again?

Some don’t realize how much they rely on data until after the fact…when it is too late. That is why every business needs a reliable backup at an affordable rate.

At the very least, business owners need to have data backup on the machines that hold the most critical data. At WingSwept, we offer a very affordable online solution for people like you to put on single computers, such as your off-site machines or coverage for main computers.  It also recommended to have backup to your existing backup, and you can use our Data Vault Services to do so, because it is that affordable.  We are even offering a FREE 30 day trial to test it out and help you protect your business.

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Managed Services Gaining Popularity Among Big Corporations

Dell and other big corporations are beginning to offer Managed Services, and in turn giving credibility to this IT movement.  WingSwept, Dell and others see high value for both their organization and their customers through Managed Services’ proactive approach. The economic state has made many network support providers reevaluate how they support their customers, and because Managed Services is cost-effective and more advanced, it has become an obvious next step. Most businesses can’t afford down-time caused by technology, and Managed Services allows IT providers to more easily support your technology infrastructure and keep it running at an optimal level.

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