Archive for category Technology Tips

Giving Thanks – A Note from A WingSwept Staff Member

Oh, the satisfaction of christening that new toy! Holding your new Samsung Galaxy tablet; making that first phone call (or giving your first reminder to Siri) on your new iPhone 4S; booting off your new SSD and marveling at its speed: these are the moments that make us all feel like kids again. Around this time of year I am reminded of how fortunate I am to have these moments, and I give many thanks for that.

Then I think of those people who rarely, if ever, get to have these opportunities: Kids, adults, neighbors, and strangers who struggle to keep on their lights or keep food on the table. They cannot afford to splurge on the technology we have grown to expect. Yet that does not mean they want nor need it any less than we do.

So as you discover the cool tricks your new toys can do, take a minute to look around your house or office. If you are like me, there are probably old phones, game systems, computers, VCRs, DVD players, etc., just collecting dust and taking up valuable real estate. Some of the less-fortunate people around this area would love to use that technology!

Several organizations in this area accept used equipment and repurpose it: the United Way and the Kramden Institute, to name a couple of them. A good resource on the Web is Givmo, with a page for resources in Raleigh.

Before you slice into that beautiful turkey or peel back the golden foil on your Honey Baked Ham tomorrow, give thanks for everything hard work, great friends and family, and good fortune have afforded you. Then stuff yourself and sit back after dinner (probably in a food coma) and enjoy those new toys. But make certain you reserve some time this weekend to gather your unused equipment so you can donate it to the needy. The feeling of gratitude you feel this Thanksgiving will pale in comparison to the feelings of gratitude those lucky recipients will feel after getting their “new” toys.

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Save Money, but Don’t Skip on Security for Your Business

Ann Marie van den Hurk recently wrote an article, “Hacking happens, so be prepared”, about how information hacking can happen to anyone and does.  People are hesitant to spend money in these economic times, but holding back on security for your network and data is not the place to do it.  WingSwept specializes in network security and data protection in North Carolina and customizes IT plans for small to medium sized businesses.

Ann Marie van den Hurk writes:

“Sony’s PlayStation Network was taken offline for about a month after an attack that compromised its 77 million users’ personal information. In April, the email marketer that handles customer communications for companies including Kroger, Capital One and JP Morgan Chase was hacked.

With companies of such size and resources victimized, what can small businesses do to protect themselves?

First, you must understand the problem. Hacking comes in many forms, such as viruses, malware, password attacks, spoofing, phishing and distributed denial of service attacks, commonly called DDoS.

The two most common attacks are viruses and DDoS. Viruses copy themselves onto your customers’ computers, while DDoS prevents your customers from reaching you because hackers bombard your site’s servers with visits and overwhelm it to the point of not functioning.

The most concerning of these issues is data theft, as it’s costly to resolve and can damage the trust between you and your customers.

Sarah Granger, founder of the Center for Technology, Media and Society and a network security expert, said many companies think they’re saving money by not investing in network security. But it’s just the reverse, as it costs more to be reactive than proactive.

According to a recent study on the cost of data breaches by researcher Ponemon Institute, data breaches cost U.S. companies $204 per compromised customer record in 2009. Data breaches caused by malicious attacks were more costly to resolve.

As a business owner, your goal should be to prepare. Granger strongly urges companies to create disaster recovery plans so that if their data or sites are compromised, they already know what to do.”

Read more: http://www.kentucky.com/2011/05/30/1755558/hacking-happens-so-be-prepared.html#ixzz1NxZPJV8b

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Having A Long-Term IT Plan

Businesses that lack a long-term technology plan tend to face a lot of problems. Without realizing its long-term needs and planning accordingly, a business can wind up with technology that is unnecessary, or hardware that isn’t adequate later on. Upgrading or replacing hardware is often an arduous process for a business to endure; having a long-term plan helps to keep business running smoothly. It’s important that a business communicates well with its IT provider to assess long-term goals and ensure that it receives appropriate technology solutions. As an IT provider in Garner NC and supporting businesses around North Carolina, WingSwept encourage you to let us know about any and every technology demand that your company faces. Contact us if you are a small to medium sized business in North Carolina and would like a business and technology review.

 

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Is Patching a Forgotten Task at Your Small Business?

It is extremely important to update patches from third-party programs such as Flash and Java. Total Care Managed Services at WingSwept includes patching of over 80 of these programs so our customers don’t have to. WingSwept provides IT support to small and medium sized businesses in North Carolina.  We deploy patches to these clients so that they don’t experience unnecessary glitches in their programs and system. If your office is experiencing difficulty deciphering which patches are important to add and carrying out his ongoing task, contact our team.

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This Weekend: Protect Your Planet while Protecting Your Data

Most people who hold on to old and unusable technology do it for two reasons.  One reason is that they don’t know how or where to properly dispose of it.  The second reason is fear of their personal data’s security.  How can you know that your information is safe once you have gotten rid of it?

Due to the environmental harm that technology equipment can cause, it will soon be illegal to throw it away.  WingSwept, a Garner IT firm, encourages people to participate in the third annual Technology Spring Clean where computers and electronics are recycled for free.

In honor of Earth Day, the event is going to be held on April 16, 2011 at 951 Heather Park Drive, Garner, NC from 10 AM to 4 PM.

Supporting sponsors include: International Minute Press, Garner Chamber of Commerce, Garner Citizen, Jones Insurance, McDonald’s, REX Wellness Center of Garner, S&A Cherokee, Timeless Promotionals, Town of Garner, Triangle Business Journal, Triangle Recycling, and Turner Farms Self Storage.

Computers, wires, printers, hard drives, scanners, fax machines, phones, and more will be accepted for drop off and diverted from landfills at the April 16 event.

Participants can walk away with peace of mind knowing that their hard drives will be securely shredded prior to recycling, to protect personal data.

Questions regarding the event and accepted items can be directed towards Molly Moore at 919-779-0954 x 131.  Event details can also be found at www.wingswept.com/recycle.

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Garner has a Free Convenient & Green Way to Get Rid of Computers

Do you live in Garner, Raleigh, Clayton or a surrounding town and have old technology to get rid of? Throwing away electronics in NC will soon be banned.

Items such as computers, monitors and printers contain many recyclable materials, and often contain toxins such as lead and mercury that can harm the environment when disposed of improperly.  With millions of these items being placed in landfills each year in the United States, WingSwept is proud to offer the Garner a free alternative to the dumpster.

If you or someone you know has some old equipment in need of disposal, the Technology Spring Clean is the perfect time to do it.  The event will be held from 10 a.m. to 4 p.m. on April 16th (rain date April 30th) at 951 Heather Park Drive, Garner, NC (map).

Supporting sponsors include the Garner Chamber of Commerce, Garner Citizen, International Minute Press, Jones Insurance, McDonald’s, S&A Cherokee, Timeless Promotionals, Town of Garner, Triangle Business Journal, Triangle Recycling, and Turner Farms Self Storage.

 

 

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One Month until the 2011 Technology Spring Clean

In one month, the Technology Spring Clean will be held at 951 Heather Park Drive, Garner, NC 27529. On April 16, WingSwept is holding the environmentally-friendly event with the unwavering support of its sponsors and the community. 

The type of equipment that will be collected at the event has a negative impact on the environment when improperly disposed.  Please think twice before throwing technology in the trash.  In July, televisions and computer equipment will be banned from disposal in landfills in North Carolina.

CPUs, monitors, printers, keyboards, wire, circuit boards, media equipment, and hard drives are the most common pieces of equipment that have been recycled in the past.  As always, hard drives will be shredded prior to recycling to give peace of mind to everyone.

Recycling your electronics is always the best solution.  Although it often requires money and time, the Technology Spring Clean is asking you for neither.  It is a free and simple drop-off event where everyone is encouraged to get involved.  McDonald’s, a supporting sponsor, has even donated coupons as a thank you to those who participate in the event. 

Read more about the event at www.wingswept.com/recycle, find the event on WingSwept’s Facebook page, or call 919-779-0954 x 131 to contact WingSwept’s Marketing Director.

Android Users and App Scam

Google pulled 21 apps off the Android market that contained malware.  Before being removed, 50,000 Android users had already downloaded the apps.  The apps appeared to be different versions of popular games, which tricked users into downloading them.  Look at the list of apps on CNN’s websiteWingSwept, IT support team in Garner NC, can provide you safety precaution tips on smart phones and guidance in removing unwanted apps.  Remember to be careful what you download, even on your phone!

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Is Your Password Hacker-Proof?

With technology becoming more readily available to everyone, password safety has never been more important. This article by PCWorld illustrates just how crucial proper password protection can be.  Gawker Media is a widely known publication group that runs several blog websites like Gawker, Lifehacker, Gizmodo, and Jezebel.  Gawker Media was recently hacked by a group known as “Gnosis,” who stole private information including the email addresses and passwords of over one million Gawker users. The accounts were hacked with little difficulty due to the simple passwords many users had assigned to their accounts. Passwords including “123456,” “monkey,” “trustno1,” and even “password” were easily discovered and used by the hackers to gain access to each account and the private information they held. After analyzing some of the hacked data, the Wall Street Journal found that even the accounts of 15 Gawker staff members were hacked thanks to passwords such as one staffer’s name followed by the number “1.”

Be careful when creating a password and always keep in mind how valuable the information it is protecting can be. Even your social networking accounts hold at least your email address, which if hacked could be a serious imposition and invasion of privacy. The safest passwords typically have up to 14 characters, include numbers, a punctuation mark, and end in a symbol if possible. For more tips and information on how to protect your small to medium sized Garner NC business, contact WingSwept today!

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Tips On Choosing an IT Provider & Your Technoogy Needs

Choose a Pro: While it may be tempting to simply use the help of a tech-savvy neighborhood kid or a family member who has always been good with computers, neither are equipped with the skills to help your company grow like a professional engineer is.

Tap into IT’s Know-How: Keep in mind that an IT professional is capable of much more than just fixing your printer or updating your software. Discussing business forecasts and the upcoming needs of the company with them can help them understand your goals and advise you about how those goals can be met.

Consider More Than Price: Be careful not to only consider price when choosing an IT company. Look out for the types of services you can expect also. Knowing what the company can do for you and thinking about what you expect out of them is the biggest part of choosing the right one. In the end, paying 10% more for a company with excellent service could result in 50% more capability for your business. Is your NC-based small business suffering from a lack of technology support? To find out what Garner’s WingSwept can do for your business contact us now!

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