Posts Tagged IT support

Microsoft Outlook Email Tip – 2 Minute Delay

WingSwept is a local IT consulting company helping small to medium sized businesses leverage technology, minimize downtime, and secure business.  WingSwept has been delivering peace of mind since 1995, and focuses on businesses in Garner, surrounding areas in North Carolina, and provides certain services nationwide.

If you want to be able to hit “send” but have the email stay in your outbox for a time, use the following rule. When it is in your outbox, you are able to re-open it and make changes without using the Recall feature!

 

  1. In Outlook, go to the Tools menu Rules and Alerts
  2. Click on New Rule
  3. Click Start From a Blank Rule
  4. Highlight Check Messages After Sending, then click Next
  5. Do not select any checkboxes showing, then click Next
  6. Answer Yes to dialog box asking if this applies to all messages
  7. Select the last checkbox – Defer delivery by X minutes
  8. Under Step 2 that now shows, click on minutes
  9. Edit number of minutes you would like the delay to last (suggested delay 2 minutes), Click OK and Next
  10. Decide if you want an exception – Some use “Importance” to have emails go immediately  
  11. Name your rule and click Finish! You can now go grab and delete from out Outbox for 2 minutes if you realize you didn’t mean to send a certain email

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The Garner Citizen and Community Recognize WingSwept CEO

The Garner Citizen recognized Jay Strickland, WingSwept CEO, with a Citizen Choice award.  The article speaks highly of his service and dedication to the community.  When asked how he manages to find any spare time, he gives full credit to the WingSwept staff.

“I believe in the abilities of our staff,” Strickland said. “They are experts in their field and highly trained to do their jobs well. We have open communication in the office and work together to accomplish tasks.”

(and)

“The WingSwept staff is made up of reliable and hardworking people that are well-equipped to keep WingSwept functioning,” he said. “I have found that everything I do myself denies someone else the opportunity to learn, so I spend a lot of time making sure that our folks have the resources to be successful. I am confident in their abilities to take care of our customers without me being directly involved in every project or task, which allows me more time for my family and community involvement.”

Read the article in its entirety: http://www.garnercitizen.com/2010/02/citizen-choice-awards-jay-strickland/

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Are you satisfied with the answers to these questions about your tech support?

In this article by Ray Barber of Kaseya, seven questions are outlined to help you choose a technology partner that will allow you to focus on your business.  The article states that ”you need your IT to work – all the time – and using an outsourced IT service can give small to medium-sized businesses like yours the enterprise-level IT capabilities needed to help achieve business growth, reduce costs and maximize profitability.”

Are you satisfied with the answers to these questions about your tech support?

What level of customer service do they provide you? Can their staff offer expertise? Do they offer fixed monthly pricing? Do they take a proactive approach?

If you aren’t satisfied with the service you are getting, consider WingSwept, an IT consulting firm and managed services provider in Garner.  Customer service and IT expertise are founding principles of the company.

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Most don’t realize how much business relies on data, until it is too late. Don’t risk your data…secure it!

What would happen if there was a flood, fire, or theft? Could your business operate? How long would it take you to be up and running again?

Some don’t realize how much they rely on data until after the fact…when it is too late. That is why every business needs a reliable backup at an affordable rate.

At the very least, business owners need to have data backup on the machines that hold the most critical data. At WingSwept, we offer a very affordable online solution for people like you to put on single computers, such as your off-site machines or coverage for main computers.  It also recommended to have backup to your existing backup, and you can use our Data Vault Services to do so, because it is that affordable.  We are even offering a FREE 30 day trial to test it out and help you protect your business.

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The Necessity of Robust Data Security and Business Continuity

Today’s economy has every business owner questioning their expenses and reducing the amount of risks they take, which is why data security is more important than ever. You may think this is only true for enterprise level companies that can afford expensive plans, but that is fortunately not the case.

It is the small to medium sized business that are at a higher risk of losing business due to major data loss, but rather than invest in a consistent and powerful best practice plan, these businesses often approach data protection in a sporadic manner. 

Data security doesn’t have to be a painful and expensive process.  Businesses of any size can permanently mark data backup off their to-do list, and put it in the hands of IT professionals they can trust.  IT professionals, with the right tools, can make backup simple for you, by helping you chose what data to backup and how frequently you want it to be backed up. Look for top-notch data security that backs up your data in an encrypted form and better protects you from theft.

How would your business fare if your technology failed or a natural disaster hit? How long would it take to recover the critical data like accounting files, emails, company records, and client files? Could you recover it? Ask yourself these questions.

Don’t forget about the loss of data occurs from human errors and is possible with only a couple wrong clicks of the mouse. Unfortunately, without an extremely reliable solution, everyone is at risk.  Data backup is the ultimate business insurance and grants you peace of mind while working on protected technology.  

A majority of businesses close within two years of major data loss. It if it important to you not to become a part of that frightening statistic and reduce as many risks as you can in such an unstable economy. 

My business has data recovery and backup plan, it’s my off-site machine I’m worried about…

On the other hand, perhaps your business has a data recovery plan that you feel secure but it does not include your machines at home or laptops.  Laptops are often not included in corporate backups, but hold critical data that you work on away from the office.  Sources say, over half of critical corporate data resides on unprotected PC desktops and laptops.

If you have hesitation of purchasing extra coverage, try seeking out a free trial. WingSwept offers a 30 day free trial of their online data backup solution (www.wingswept.com/vault). This IT consulting firm understands that you want the ultimate return on investment with a program that is easy to use, always available, and affordable.  With WingSwept’s Data Vault Services, you can pick and choose what machines are covered.  Data Vault Services can be used for secondary protection on your main machines at work, or the primary source of data security for your off-site laptop.

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Technology Tip: Stop Advertising for BlackBerry

Have you noticed that every email you send from your BlackBerry ends with the line, “Sent from my BlackBerry Wireless Handheld”? Would you like to change that? Below are three possible ways to do it:

  1. Connect your BlackBerry to your PC via your sync cable (or use a Bluetooth connection). Open the Desktop Manager by clicking its icon or by navigating to it from your computer’s Start menu. Click the Redirecter Settings icon in Desktop Manager. Click the General tab. Here you will see the Auto Signature field containing the message “Sent from my BlackBerry Wireless Handheld.” Edit this message or simply delete it if you don’t wish to use an Auto Signature.
  2. Just open the “Messages” application, click the menu button and go to “Options”.  Then open “Email Settings” and make sure “Use Auto Signature” is set as “yes”.  You can then modify the signature in the area below that option.
  3. If you are attached to a Blackberry Enterprise Server (BES), then you can also have your BES administrator modify it from the server.

Look out for more tips brought to you by WingSwept, helping you master technology!

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