Soaring Technology

Technology and Managed Services Blog – A WingSwept Production

Posts Tagged Managed Services

Like they said, “Managed Security: It’s About Trust and ROI”

May 18

Posted by molly.moore@wingswept.com in Managed Services | Comments off

Managed Services is a mutually beneficial IT system.  WingSwept’s customers can spend less and get more protection, and WingSwept’s technicians can stay in-tune with the ongoing network health of a customer’s business.  One thing this article points out is the importance of trust as well as cost-reduced IT practices.  WingSwept offers their customers 10 years of experience and trust.  In fact, May 2010 marks WingSwept’s 10th year anniversary!  To learn more about WingSwept’s Managed Services plans  and other technology solutions view our website.

 

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The Garner Citizen and Community Recognize WingSwept CEO

Feb 17

Posted by molly.moore@wingswept.com in Industry News, Press Releases | 1 Comment

The Garner Citizen recognized Jay Strickland, WingSwept CEO, with a Citizen Choice award.  The article speaks highly of his service and dedication to the community.  When asked how he manages to find any spare time, he gives full credit to the WingSwept staff.

“I believe in the abilities of our staff,” Strickland said. “They are experts in their field and highly trained to do their jobs well. We have open communication in the office and work together to accomplish tasks.”

(and)

“The WingSwept staff is made up of reliable and hardworking people that are well-equipped to keep WingSwept functioning,” he said. “I have found that everything I do myself denies someone else the opportunity to learn, so I spend a lot of time making sure that our folks have the resources to be successful. I am confident in their abilities to take care of our customers without me being directly involved in every project or task, which allows me more time for my family and community involvement.”

Read the article in its entirety: http://www.garnercitizen.com/2010/02/citizen-choice-awards-jay-strickland/

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Are you satisfied with the answers to these questions about your tech support?

Jan 25

Posted by molly.moore@wingswept.com in Managed Services, Technology Tips | Comments off

In this article by Ray Barber of Kaseya, seven questions are outlined to help you choose a technology partner that will allow you to focus on your business.  The article states that ”you need your IT to work – all the time – and using an outsourced IT service can give small to medium-sized businesses like yours the enterprise-level IT capabilities needed to help achieve business growth, reduce costs and maximize profitability.”

Are you satisfied with the answers to these questions about your tech support?

What level of customer service do they provide you? Can their staff offer expertise? Do they offer fixed monthly pricing? Do they take a proactive approach?

If you aren’t satisfied with the service you are getting, consider WingSwept, an IT consulting firm and managed services provider in Garner.  Customer service and IT expertise are founding principles of the company.

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What are the Strengths, Weaknesses, Opportunities, and Threats of your Technology?

Jan 14

Posted by molly.moore@wingswept.com in Managed Services, Technology Tips | Comments off

WingSwept’s IT experts offer businesses the chance to better understand their technology.  How efficient is your network? Is your server and technology equipment holding you back? Are you on the brink of a computer crash? These are all easy questions to answer after getting a Technology SWOT analysis by WingSwept.  It is our goal to help you leverage your technology, but first you need to know where you stand.  To find out more, contact our consultants.  This affordable offer could save your business!

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WingSwept Introduces New Partner Advisor to Strengthen Customer Relationships

Nov 25

Posted by molly.moore@wingswept.com in Press Releases | Comments off

WingSwept is pleased to announce that Cray Carter has joined WingSwept’s growing staff.  As a Partner Advisor, Cray will help nurture and develop client relationships and be an overall valued asset to the IT consulting firm, specifically working in the Network Support division.

The Network Support division’s purpose is to provide peace of mind to businesses that value uptime and want to avoid the costly trouble of network downtime.  WingSwept works with clients to develop stable and effective information technology infrastructures which provide a positive return on assets for business owners through increased uptime and continuity of operations.

Cray’s professional background consists of over 10 years in business development, where he spent his time working in the Insurance field with small business owners in the eastern part of the state.  He knew of WingSwept’s successes but was further intrigued when he learned of its great record of employee satisfaction and morale.

“I am thrilled to work with this leading local IT firm that has proven its strengths through continuous growth despite a gloomy economy.” said Cray.  “WingSwept has given me an excellent opportunity for professional advancement as well as the chance to experience their impressive corporate culture.  I look forward to meeting WingSwept’s clients and further developing our partnerships.”

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10 Biggest Security Threats & How IT Can Help

Nov 5

Posted by molly.moore@wingswept.com in Industry News | Comments off

CRN Magazine, in their September issue, examined the current state of technology, security solutions and what is to come. They rated the biggest security threats that will be facing customers in the next 12 to 18 months.

The 10 Biggest Security Threats Are:

  • 39.7% – Data Loss/Breaches
  • 35.9% – Internal Threats
  • 34.3% – Social Networking Threats
  • 33% – Trojans/Information Stealing Keyloggers/Fast Flux Botnets
  • 22.5% – Phishing/Social Engineering
  • 21.1% – Viruses
  • 20.6% – Internet Worms
  • 20.1% – Organized Cybercrime Networks
  • 13.9% – Cyber Espionage
  • 10.5% – Zero-day Exploits

Enterprise-level businesses are not the only ones who can afford protection from these things. WingSwept offers small and medium sized businesses security solutions  to meet each customer’s unique needs.  WingSwept specializes in Managed Services, Disaster Recovery, Data Loss Prevention, Virus/Spam Protection and much more. Keeping customers in business is WingSwept’s top priority. The suffering economy means businesses need cost-efficient solutions to adapt to increasing threats and new technologies.

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Managing Technologies in Uncertain Economic Times

Sep 15

Posted by molly.moore@wingswept.com in Industry News, Technology Tips | Comments off

The current economic downturn has challenged many business owners to re-evaluate existing business models, operational efficiencies, and capital expenditures.  Many forward thinking organizations are finding unique opportunities and looking past near-term challenges to position themselves for success when market conditions calm and return to vibrancy.

Doing More With Less

A critical role information technology firms play in uncertain economic times is to help clients manage costs and identify inefficiencies.  Taking advantage of technologies that are already owned can create returns through reduced management costs, more effective compliance with regulations, and increased efficiencies in operational execution.  Cost savings and efficiencies free cash flow for investments and capital expenditures that competitors may not be positioned to leverage.

WingSwept applies best practice solutions that are unique and optimized to our specific customer’s needs.  IT is not a one size fits all business and through investments in technology and people we are able to deliver unique strategic solutions, exceptional customer service, and timely technical support.

In 2008 Gartner released a study of the total annual cost of ownership of workstations and laptops in an unmanaged environment versus a managed environment.  The study took into account all direct (hardware, software, support consumables, network-related costs, facilities, and administration) and indirect costs (downtime, suboptimal functioning, user-induced problems, user-to-user support costs, non-business computer usage, time spent customizing desktops, time spent researching technology purchases, getting quotes, and dealing with vendor problems).  The cost savings on a well managed workstation was nearly $2,500 annually while the savings on a laptop was nearly $3,000.   These are real cost savings for companies, achieved by minimizing time spent by employees trying to make their systems work, minimizing downtime, and extending the life of equipment through proper maintenance. Ultimately, as the Gartner study show, well managed technology not only saves money, but provides you the freedom to manage your business.

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Managed Services Gaining Popularity Among Big Corporations

Aug 11

Posted by molly.moore@wingswept.com in Managed Services | Comments off

Dell and other big corporations are beginning to offer Managed Services, and in turn giving credibility to this IT movement.  WingSwept, Dell and others see high value for both their organization and their customers through Managed Services’ proactive approach. The economic state has made many network support providers reevaluate how they support their customers, and because Managed Services is cost-effective and more advanced, it has become an obvious next step. Most businesses can’t afford down-time caused by technology, and Managed Services allows IT providers to more easily support your technology infrastructure and keep it running at an optimal level.

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Garner Technology Company Expands Into Managed Services Field

Aug 11

Posted by molly.moore@wingswept.com in Industry News, Press Releases | Comments off

A piece from an article written about WingSwept:

“WingSwept has had customers for nearly a decade in which it was setup under the model of managed services. Its new Total Care package was designed to offer the same level of service and pricing to a larger portion of the company’s 1,500+ strong customer base. WingSwept managed services offerings center around network management through best-practice bundled solutions which allow clients to avoid costly disruptions and downtime in the workplace.”

Read the NCTechNews article by David Menzies here.

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Switching Key Clients to Managed Services

Jul 30

Posted by molly.moore@wingswept.com in Managed Services, Press Releases | Comments off

WingSwept, a leading local technology solutions firm, has recently been focusing on letting their customers know how they can be better served through Managed Services.  All of their clients truly value their data and uptime in the workplace, and now WingSwept can provide an even more advanced service at a lower overall cost.

As a Managed Services provider, WingSwept offers network management through best-practice bundled solutions.  With the state of the economy, more and more businesses are turning towards this proactive and cost-efficient approach.  Waiting until network issues to arise can cause disruption in the workplace which leads to downtime, not to mention network repairs that can be very costly.

“We chose to transition to one of WingSwept’s Managed Service plans because we want our network to be running efficiently and at an optimal level at all times.  We are more confident and at peace than ever with the stability of our network,” says Jerry Jones of Jones Insurance Agency.

In these lean times, getting the most done with the least effort is important for a business’s overall budget.  The cost of not investing in Managed Services may be down time, loss of data, and not performing at an optimal level.  Higher reliability makes a monumental difference in this economy.

“Managed Services is such a great and practical advancement in the IT industry, because it allows us to better serve our clients at a price they can afford.  Before Managed Services your system could cry out for help and no one would hear it,” says WingSwept’s president, Jay Strickland. “We now have the ability to constantly monitor machines and stop crisis before they happen.”

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