Posts Tagged North Carolina

Save Money, but Don’t Skip on Security for Your Business

Ann Marie van den Hurk recently wrote an article, “Hacking happens, so be prepared”, about how information hacking can happen to anyone and does.  People are hesitant to spend money in these economic times, but holding back on security for your network and data is not the place to do it.  WingSwept specializes in network security and data protection in North Carolina and customizes IT plans for small to medium sized businesses.

Ann Marie van den Hurk writes:

“Sony’s PlayStation Network was taken offline for about a month after an attack that compromised its 77 million users’ personal information. In April, the email marketer that handles customer communications for companies including Kroger, Capital One and JP Morgan Chase was hacked.

With companies of such size and resources victimized, what can small businesses do to protect themselves?

First, you must understand the problem. Hacking comes in many forms, such as viruses, malware, password attacks, spoofing, phishing and distributed denial of service attacks, commonly called DDoS.

The two most common attacks are viruses and DDoS. Viruses copy themselves onto your customers’ computers, while DDoS prevents your customers from reaching you because hackers bombard your site’s servers with visits and overwhelm it to the point of not functioning.

The most concerning of these issues is data theft, as it’s costly to resolve and can damage the trust between you and your customers.

Sarah Granger, founder of the Center for Technology, Media and Society and a network security expert, said many companies think they’re saving money by not investing in network security. But it’s just the reverse, as it costs more to be reactive than proactive.

According to a recent study on the cost of data breaches by researcher Ponemon Institute, data breaches cost U.S. companies $204 per compromised customer record in 2009. Data breaches caused by malicious attacks were more costly to resolve.

As a business owner, your goal should be to prepare. Granger strongly urges companies to create disaster recovery plans so that if their data or sites are compromised, they already know what to do.”

Read more: http://www.kentucky.com/2011/05/30/1755558/hacking-happens-so-be-prepared.html#ixzz1NxZPJV8b

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What Could Tornadoes and Unexpected Events Mean to Your Business?

Houses, businesses and property were recently damaged across North Carolina.  Reports have indicated that around $100M of damages were caused by tornadoes.  WingSwept, a Garner-based technology firm, encourages you to keep reaching out to your neighbors who are in need of our relief efforts.

 

Beyond the physical harm that the storms caused, businesses lost power, connectivity and data.  As a small contribution, an engineer at WingSwept took it upon himself to setup wireless Internet access before lunchtime on Sunday at the command site for the North Carolina Baptist Men disaster relief team.

 

A couple weeks later, WingSwept’s team would like local businesses to rethink how they manage data.  Unexpected events, from natural disasters to human error, cause loss of critical information on a daily basis.

 

WingSwept considers data backup an insurance policy for your business. Losing data could mean more than lost information, but could result in loss of reputation and loss of business.  Some businesses do not have a backup policy at all while others don’t consistently carry out their backup procedures.

 

WingSwept offers data security through managed services for clients who want backups properly done on a consistent basis. Contact WingSwept at 919-600-5100 for more information on backup solutions and disaster recovery services.

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Is Patching a Forgotten Task at Your Small Business?

It is extremely important to update patches from third-party programs such as Flash and Java. Total Care Managed Services at WingSwept includes patching of over 80 of these programs so our customers don’t have to. WingSwept provides IT support to small and medium sized businesses in North Carolina.  We deploy patches to these clients so that they don’t experience unnecessary glitches in their programs and system. If your office is experiencing difficulty deciphering which patches are important to add and carrying out his ongoing task, contact our team.

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Microsoft Outlook Email Tip – 2 Minute Delay

WingSwept is a local IT consulting company helping small to medium sized businesses leverage technology, minimize downtime, and secure business.  WingSwept has been delivering peace of mind since 1995, and focuses on businesses in Garner, surrounding areas in North Carolina, and provides certain services nationwide.

If you want to be able to hit “send” but have the email stay in your outbox for a time, use the following rule. When it is in your outbox, you are able to re-open it and make changes without using the Recall feature!

 

  1. In Outlook, go to the Tools menu Rules and Alerts
  2. Click on New Rule
  3. Click Start From a Blank Rule
  4. Highlight Check Messages After Sending, then click Next
  5. Do not select any checkboxes showing, then click Next
  6. Answer Yes to dialog box asking if this applies to all messages
  7. Select the last checkbox – Defer delivery by X minutes
  8. Under Step 2 that now shows, click on minutes
  9. Edit number of minutes you would like the delay to last (suggested delay 2 minutes), Click OK and Next
  10. Decide if you want an exception – Some use “Importance” to have emails go immediately  
  11. Name your rule and click Finish! You can now go grab and delete from out Outbox for 2 minutes if you realize you didn’t mean to send a certain email

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Are you satisfied with the answers to these questions about your tech support?

In this article by Ray Barber of Kaseya, seven questions are outlined to help you choose a technology partner that will allow you to focus on your business.  The article states that ”you need your IT to work – all the time – and using an outsourced IT service can give small to medium-sized businesses like yours the enterprise-level IT capabilities needed to help achieve business growth, reduce costs and maximize profitability.”

Are you satisfied with the answers to these questions about your tech support?

What level of customer service do they provide you? Can their staff offer expertise? Do they offer fixed monthly pricing? Do they take a proactive approach?

If you aren’t satisfied with the service you are getting, consider WingSwept, an IT consulting firm and managed services provider in Garner.  Customer service and IT expertise are founding principles of the company.

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WingSwept Introduces New Partner Advisor to Strengthen Customer Relationships

WingSwept is pleased to announce that Cray Carter has joined WingSwept’s growing staff.  As a Partner Advisor, Cray will help nurture and develop client relationships and be an overall valued asset to the IT consulting firm, specifically working in the Network Support division.

The Network Support division’s purpose is to provide peace of mind to businesses that value uptime and want to avoid the costly trouble of network downtime.  WingSwept works with clients to develop stable and effective information technology infrastructures which provide a positive return on assets for business owners through increased uptime and continuity of operations.

Cray’s professional background consists of over 10 years in business development, where he spent his time working in the Insurance field with small business owners in the eastern part of the state.  He knew of WingSwept’s successes but was further intrigued when he learned of its great record of employee satisfaction and morale.

“I am thrilled to work with this leading local IT firm that has proven its strengths through continuous growth despite a gloomy economy.” said Cray.  “WingSwept has given me an excellent opportunity for professional advancement as well as the chance to experience their impressive corporate culture.  I look forward to meeting WingSwept’s clients and further developing our partnerships.”

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Switching Key Clients to Managed Services

WingSwept, a leading local technology solutions firm, has recently been focusing on letting their customers know how they can be better served through Managed Services.  All of their clients truly value their data and uptime in the workplace, and now WingSwept can provide an even more advanced service at a lower overall cost.

As a Managed Services provider, WingSwept offers network management through best-practice bundled solutions.  With the state of the economy, more and more businesses are turning towards this proactive and cost-efficient approach.  Waiting until network issues to arise can cause disruption in the workplace which leads to downtime, not to mention network repairs that can be very costly.

“We chose to transition to one of WingSwept’s Managed Service plans because we want our network to be running efficiently and at an optimal level at all times.  We are more confident and at peace than ever with the stability of our network,” says Jerry Jones of Jones Insurance Agency.

In these lean times, getting the most done with the least effort is important for a business’s overall budget.  The cost of not investing in Managed Services may be down time, loss of data, and not performing at an optimal level.  Higher reliability makes a monumental difference in this economy.

“Managed Services is such a great and practical advancement in the IT industry, because it allows us to better serve our clients at a price they can afford.  Before Managed Services your system could cry out for help and no one would hear it,” says WingSwept’s president, Jay Strickland. “We now have the ability to constantly monitor machines and stop crisis before they happen.”

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