Posts Tagged North Carolina

Microsoft Outlook Email Tip – 2 Minute Delay

WingSwept is a local IT consulting company helping small to medium sized businesses leverage technology, minimize downtime, and secure business.  WingSwept has been delivering peace of mind since 1995, and focuses on businesses in Garner, surrounding areas in North Carolina, and provides certain services nationwide.

If you want to be able to hit “send” but have the email stay in your outbox for a time, use the following rule. When it is in your outbox, you are able to re-open it and make changes without using the Recall feature!

 

  1. In Outlook, go to the Tools menu Rules and Alerts
  2. Click on New Rule
  3. Click Start From a Blank Rule
  4. Highlight Check Messages After Sending, then click Next
  5. Do not select any checkboxes showing, then click Next
  6. Answer Yes to dialog box asking if this applies to all messages
  7. Select the last checkbox – Defer delivery by X minutes
  8. Under Step 2 that now shows, click on minutes
  9. Edit number of minutes you would like the delay to last (suggested delay 2 minutes), Click OK and Next
  10. Decide if you want an exception – Some use “Importance” to have emails go immediately  
  11. Name your rule and click Finish! You can now go grab and delete from out Outbox for 2 minutes if you realize you didn’t mean to send a certain email

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Are you satisfied with the answers to these questions about your tech support?

In this article by Ray Barber of Kaseya, seven questions are outlined to help you choose a technology partner that will allow you to focus on your business.  The article states that ”you need your IT to work – all the time – and using an outsourced IT service can give small to medium-sized businesses like yours the enterprise-level IT capabilities needed to help achieve business growth, reduce costs and maximize profitability.”

Are you satisfied with the answers to these questions about your tech support?

What level of customer service do they provide you? Can their staff offer expertise? Do they offer fixed monthly pricing? Do they take a proactive approach?

If you aren’t satisfied with the service you are getting, consider WingSwept, an IT consulting firm and managed services provider in Garner.  Customer service and IT expertise are founding principles of the company.

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WingSwept Introduces New Partner Advisor to Strengthen Customer Relationships

WingSwept is pleased to announce that Cray Carter has joined WingSwept’s growing staff.  As a Partner Advisor, Cray will help nurture and develop client relationships and be an overall valued asset to the IT consulting firm, specifically working in the Network Support division.

The Network Support division’s purpose is to provide peace of mind to businesses that value uptime and want to avoid the costly trouble of network downtime.  WingSwept works with clients to develop stable and effective information technology infrastructures which provide a positive return on assets for business owners through increased uptime and continuity of operations.

Cray’s professional background consists of over 10 years in business development, where he spent his time working in the Insurance field with small business owners in the eastern part of the state.  He knew of WingSwept’s successes but was further intrigued when he learned of its great record of employee satisfaction and morale.

“I am thrilled to work with this leading local IT firm that has proven its strengths through continuous growth despite a gloomy economy.” said Cray.  “WingSwept has given me an excellent opportunity for professional advancement as well as the chance to experience their impressive corporate culture.  I look forward to meeting WingSwept’s clients and further developing our partnerships.”

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Switching Key Clients to Managed Services

WingSwept, a leading local technology solutions firm, has recently been focusing on letting their customers know how they can be better served through Managed Services.  All of their clients truly value their data and uptime in the workplace, and now WingSwept can provide an even more advanced service at a lower overall cost.

As a Managed Services provider, WingSwept offers network management through best-practice bundled solutions.  With the state of the economy, more and more businesses are turning towards this proactive and cost-efficient approach.  Waiting until network issues to arise can cause disruption in the workplace which leads to downtime, not to mention network repairs that can be very costly.

“We chose to transition to one of WingSwept’s Managed Service plans because we want our network to be running efficiently and at an optimal level at all times.  We are more confident and at peace than ever with the stability of our network,” says Jerry Jones of Jones Insurance Agency.

In these lean times, getting the most done with the least effort is important for a business’s overall budget.  The cost of not investing in Managed Services may be down time, loss of data, and not performing at an optimal level.  Higher reliability makes a monumental difference in this economy.

“Managed Services is such a great and practical advancement in the IT industry, because it allows us to better serve our clients at a price they can afford.  Before Managed Services your system could cry out for help and no one would hear it,” says WingSwept’s president, Jay Strickland. “We now have the ability to constantly monitor machines and stop crisis before they happen.”

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