Posts Tagged technology support

Tips On Choosing an IT Provider & Your Technoogy Needs

Choose a Pro: While it may be tempting to simply use the help of a tech-savvy neighborhood kid or a family member who has always been good with computers, neither are equipped with the skills to help your company grow like a professional engineer is.

Tap into IT’s Know-How: Keep in mind that an IT professional is capable of much more than just fixing your printer or updating your software. Discussing business forecasts and the upcoming needs of the company with them can help them understand your goals and advise you about how those goals can be met.

Consider More Than Price: Be careful not to only consider price when choosing an IT company. Look out for the types of services you can expect also. Knowing what the company can do for you and thinking about what you expect out of them is the biggest part of choosing the right one. In the end, paying 10% more for a company with excellent service could result in 50% more capability for your business. Is your NC-based small business suffering from a lack of technology support? To find out what Garner’s WingSwept can do for your business contact us now!

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Cutting Costs with Advanced Support

WingSwept has been encouraging customers for the past year to consider a more economically-sound IT support plan.  Managed Services is the proactive alternative to the reactive support that many business owners have invested in. 

Proactive IT support saves businesses unpredictable costs in both downtime and equipment, which is why WingSwept has kept every key customer on a Managed Services plan since they began pushing it last year.
Through Managed Services, WingSwept’s team keeps customers’ operating systems healthy by constantly monitoring their machines and keeping them current with important updates and patches.  If a hard drive is on the brink of failure, WingSwept steps in before data is lost and time is wasted.

If you are interested in keeping your network performance up and downtime down, consider Managed Services as your advanced IT alternative.   Allowing WingSwept to proactively monitor your business’s technology can benefit your bottom line.

Jay Strickland of WingSwept says that, “Business owners really enjoy the peace of mind of predictable technology, as well as saving money in the long run.  We hope to gain even more Managed Services customers as businesses are looking towards smart ways to save money and business.”

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Switching Key Clients to Managed Services

WingSwept, a leading local technology solutions firm, has recently been focusing on letting their customers know how they can be better served through Managed Services.  All of their clients truly value their data and uptime in the workplace, and now WingSwept can provide an even more advanced service at a lower overall cost.

As a Managed Services provider, WingSwept offers network management through best-practice bundled solutions.  With the state of the economy, more and more businesses are turning towards this proactive and cost-efficient approach.  Waiting until network issues to arise can cause disruption in the workplace which leads to downtime, not to mention network repairs that can be very costly.

“We chose to transition to one of WingSwept’s Managed Service plans because we want our network to be running efficiently and at an optimal level at all times.  We are more confident and at peace than ever with the stability of our network,” says Jerry Jones of Jones Insurance Agency.

In these lean times, getting the most done with the least effort is important for a business’s overall budget.  The cost of not investing in Managed Services may be down time, loss of data, and not performing at an optimal level.  Higher reliability makes a monumental difference in this economy.

“Managed Services is such a great and practical advancement in the IT industry, because it allows us to better serve our clients at a price they can afford.  Before Managed Services your system could cry out for help and no one would hear it,” says WingSwept’s president, Jay Strickland. “We now have the ability to constantly monitor machines and stop crisis before they happen.”

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